“ We welcome our guests into our resort with the same warmth and hospitality we have always done. While the COVID-19 outbreak is a precipitously changing and fluid situation, we are committed to keeping you informed and to care for you as a valued Green Haven Resort guest. We take standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and staff.
— Kevin & Kathi
Cleaning the Units
We will continue to sanitize every surface in our units, this includes using disinfectant and/or bleach on all of the provided linens. If you feel more comfortable bringing your own pillows, please let us know before you arrive and we will not put any pillows in the room.
We ask that only the person financially responsible for your stay come into the office to settle-up and sign the terms of stay agreement. This year you may call us when you are within an hour of arriving and we will un-lock the door to your unit. We will then ask permission to charge the balance of your bill to the credit card you gave us at the time of reservation. We will have the usual terms of stay agreement in your room for you to review with everyone in your party and for a signature. Once you are settled, have the credit card signer come to the office with the completed agreement to sign the credit card receipt and retrieve the key.
We understand you may not want anyone in your room during your stay so in effort to minimize any unnecessary exposure to our guests and staff, we will not be providing daily housekeeping. We can exchange towels in the office or they can be left on a chair outside your room. You can leave your trash outside the room and a new bag will be left for you. We will have the housekeeping cart out between 10 a.m. and noon if you need any additional supplies, i.e. coffee, sugar, cups, toiletries, etc.
As always we will be available throughout the day to help you with planning your daily activities. We will leave the office door open, weather permitting, so you can review the brochures and ask questions. We will be limiting the number of lounge chairs in the pool area for social-distancing and ask that you be respectful of other guests in this regard. The fire pit will be available to anyone interested, again we just request you be mindful of others desire to social distance.